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Ordering Information

How much is shipping?

For orders over $150 shipping is free! For all other orders within Australia there is a flat shipping fee of $7.95. If you require international delivery (outside Australia) please contact us and we will calculate shipping for you.

 

How do I place an order?

Shopping with Maternity & Baby is simple, using our user-friendly, secure shopping cart facilities. Simply browse the site using the menu at the top or on the left of your screen. Click on products to view detailed descriptions and larger images. When you find something you like, simply select your options (eg size, colour) from the product page and click "add to cart".  Finished shopping? Click on the "Checkout" link below the main header and you will be taken to our secure checkout.

Alternatively, if you would prefer, you can email your order to sales@maternityandbaby.com.au and we can process it for you

 

How do I know if an item is in stock?

Generally all items on the site are in stock. If an item or size is not in stock it will either not be listed, or, when you select it you will see a message below the price that says "Out-of-stock" and you will not be able to add this item to your cart.

 

The item I want is out of stock. Can I still get it?

In some cases items or sizes are no longer available, however it may be possible for us to reorder or track down an item for you. Please contact us and we will do whatever we can to help.

 

I can't see my size listed?

As mentioned above, sometimes sizes are not listed as they are out of stock. However, please contact us and we will try and get it for you. If you are after larger sizes, some of our styles can be specifically ordered in larger sizes, so please get in touch and we will do what we can.

 

What payment methods do you accept?

 

How do I know if my order has been successfully received?

You will receive an email letting you know that your order has been processed. The email will have an order reference number. You can check the status of your order online by logging in to your Account. We will send another email to let you know when your order has been completed on our end, and is on its way to you.

 

What if I have more questions?

We are happy to answer any and all of your questions! Just contact us!

Bestsellers

Flat shipping rate $7.95. Free shipping on all orders over $150  (AUS)